Please read the following carefully before submitting an application.

1. The Hampstead Easter School Limited, registered in England & Wales, number 5701611, is hereinafter referred to as HES.

2. The agreement for the supply of services by HES is between the Student, his/her Parent, and/or the Fee Payer (if different) on one part, and HES on the other. If the Student is a minor, his or her Parent or Guardian is responsible for him/her at all times and thus for ensuring that he/she complies with this agreement. The person or
persons making the application are wholly responsible for ensuring that the Parent, Guardian and Student (if different and as the case may be) are aware of and understand and agree to these terms.

3. Registrations are only accepted by HES once a valid and complete Application Form has been received in the form of electronic or hard copy together with correct details of relevant Specification/Syllabus/Unit Codes/Tiers, and the Course Fees have been paid in full. Ultimately it is the responsibility of the Fee Payer to ensure that this information is provided. HES will in no way be responsible for acting on incorrect, incomplete or inaccurate information supplied. No student is accepted until HES confirms acceptance in writing/eMail.

4. Students should note that if they register for the incorrect Awarding Body/Examination Board or/& Specification/Syllabus relative to their actual requirements, they may find themselves in the wrong group, one not best suited to their needs. If, as a result of lack of information or misinformation provided to HES, it is decided that a student will not benefit fully from such a class or/& hinder the progress of other students in the group, HES reserves the right to terminate the student’s class without further notice. In such a case no refund of the Course Fees would occur.

5. In the event of the School’s being unable to accept a student for a course the fees paid will be returned.

6. Course Fees vary with the date of receipt of an Application as advertised currently at hes.org.uk and HES reserves the right to alter these as it sees fit.

7. Students and their parents/guardians are jointly and individually liable for any damage caused by them to the premises used by HES, including the property of any organization or party connected with HES.

8. HES reserves the right to terminate the Course or Courses of any student whose conduct or approach is viewed as unsatisfactory and/or unacceptable by HES, the Tutors and Staff, or the staff of the Course Venue provider. Where the variable attendance, punctuality, attitude or approach of a Student is deemed detrimental to the
continuing sound progress of any HES class, then HES reserves the right to terminate that and any future Courses that a Student is registered for. In all such cases the unexpired amount of all Course Fees is not refundable.

9. HES reserves the right to vary the arrangements or cancel an advertised course, including changes to Teaching Staff. Should circumstances demand, timetables may be altered at short notice while making all reasonable efforts to keep the student informed in advance of such changes, consistent with the contact information provided for the Student, e.g., telephone number(s), eMail plus a Students mobile number so as to be able receive SMS messages.

10. Note that where classes are available in the ‘mornings’ or/& ‘afternoons’, HES cannot guarantee that it will be able to satisfy any requests for specifically ‘mornings’ or ‘afternoons’ due to scheduling and maintenance of suitably-appropriate class sizes. HES will confirm whether your classes are in the mornings or afternoons either one week (7 calendar days) before commencement of your HES Revision Programme or, for Multiple-course Applications, not later than at Registration.

11. If it is impossible to form a group of at least two students for an advertised course in a subject, the following options will apply:
(a) a full refund for the component part of the course can be requested;
(b) as an alternative to (a) and only if possible, HES will provide individual tuition charged at £60 per hour.
Note that where any tuition arranged in advance is scheduled to take place on an individual basis (1:1) the fee per hour is £60.

12. Changes to any components of an existing application may be made with the following provisos:
(a) there is availability on the new course;
(b) an Administration Fee of 5% of the cost of the original course component is paid;
(c) any difference in Course Fees and other charges applicable at the time the change is made are paid in respect of any new course component(s).
Note that cancellation of any course by the Student or/& Parent/Guardian is not considered as a change to a booking but is treated separately as in 15. & 16. below.

13. In the event of cancellation of a complete course by HES the fee paid is refundable in full. At its discretion, in the unlikely event that a course has been started but can not be completed, a commensurate proportion of fees will be refunded.

14. Narrative reports are provided for all students attending full GCSE or IGCSE Courses (i.e., five half-day or four half-day courses) plus GCSE Additional Science and IGCSE Science Double Award, but not for English Literature Texts, Geography or History Units. Reports are issued for AS & A2 subjects where a student attends two or more AS or two or more A2 Units in that subject. Reports are issued for all IB and pre-U Courses. In any other circumstances reports will not be issued unless agreed in writing beforehand by the Local Course Director.

15. For cancellations by or on behalf of the Student in advance of a course, partial refunds are considered only in the case of serious illness and in any event wholly at the discretion of the Senior Course Director. Production of a certificate from a Medical Practitioner, consistent with the reason for absence, will be required. Any cancellation must be notified in writing addressed to the Registered Office. Once a course has commenced, non-attendance due to illness can not be considered for reimbursement and neither can separate arrangements be made to redress any commensurate deficiency in the number of hours of tuition received.

16. HES accepts no liability for the attendance or non-attendance of a Student, or for the attitude and approach of a Student attending a course. In the case of student absence from a course additional tuition cannot be provided to make up for the ensuing shortfall.

17. If other extenuating circumstances result in cancellation, and providing the Senior Course Director considers that these merit due consideration, then the amount of the refund will vary with the time of cancellation according to the following scale:
(a) for notification more than 30 days before the start of the course a maximum of a 75% refund will be due;
(b) for notification between 14 and 29 days before the start of the course a maximum of a 50% refund would be due;
(c) for notification less than 14 days before the start of the course no refund would be due.

18. HES uses its reasonable endeavours to provide the educational services advertised, and to a reasonable standard. However, HES can give no guarantees of any level of result to be achieved as a consequence of a Student attending any HES course.

19. Payment of the Course Fee is deemed acceptance of these terms.

20. Statutory rights are not affected by these Terms and Conditions.